22 articles
Find the right place for support when Ticket Tool does not control the underlying issue.
Join the affiliate program, track referrals, and request a payout.
Understand monthly AI allowances and which features consume them.
Collect the details billing needs to locate a plan attached to another server.
Current rules for plan changes, cancellation, and first-purchase refunds.
Know what can be recovered after a ticket closes or is deleted.
Download the transcript file and open it in a web browser.
Configure automatic transcripts and keep permanent HTML copies.
Close only tickets that are genuinely waiting on the member.
Understand how Ticket Tool assigns ticket numbers.
Change member-facing text and channel naming without editing the bot.
Use the right automation feature for each job.
Collect useful diagnostics without sharing secrets.
Resolve full Discord categories and settings that point to deleted channels.
Correct category support roles and Discord channel permissions.
Check the Discord account, permissions, and which Ticket Tool bot was invited.
Check bot health, Discord permissions, and target categories.
Ticket Tool at ticket-tool.app is separate from similarly named Discord bots.
Understand Discord permissions, dashboard roles, and category support roles.
Turn on Developer Mode and copy the numeric ID for a Discord server.
